FAQ

FAQ

Q: How do I care for my new treasure?


Keep your jewelry away from water, lotions, and perfumes. Wipe gently with a soft cloth after each wear and store it in its box or pouch to maintain its shine. See our blog post for more info: Caring for your Treasure

Q: Do you offer repairs or replacements?

This will be a case by case consideration and we encourage you to please reach out info@angelaberdeen.com

Q: Where is your jewelry made?

Eleanor designs all of what you see here, some she makes in her studio in her home state of Montana, many other pieces she will lean into artisans from all over the world to help her bring dreams to reality. Made on Earth

Q: What is PVD Plating?

PVD Plating (Physical Vapor Deposition)

PVD plating is a high-quality, environmentally friendly process that bonds a thin, highly durable layer of color or metal onto jewelry. It creates a long-lasting finish that’s resistant to wear, tarnish, and everyday scratching—making it ideal for pieces meant to be worn daily.

Q: What is the nano-coating?

Nano-coating is a transparent, ultra-thin protective layer that bonds to the brass surface at a microscopic level. This innovative finish forms an invisible shield against tarnish-causing elements such as sweat, moisture, oils, and daily environmental exposure, helping your brass jewelry maintain its original shine with minimal care. The coating is non-toxic, and hypoallergenic.


Shipping questions

Q: How long will shipping take?


All orders are prepared and shipped on Mondays and Fridays. Pieces that are in stock are carefully packaged and sent out the following Monday or Friday after purchase.
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Q: Do you offer gift packaging?

Each piece of jewelry comes in a beautiful gift box, however, we do not wrap the gift box.

Returns questions

Q: Do you accept returns or exchanges?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Some conditions apply.
Please refer to our return and exchange policy to fully answer your qustions. Returns and Refunds

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time, info@angelaberdeen.com